Shipping Questions Answered

Frequently Asked Questions

Find answers to the most common questions about our shipping services

Logistic cargo refers to the goods or merchandise being transported or shipped.

You can track your shipment using the tracking number provided by the shipping company on their website.

Shipping options include standard shipping, express shipping, and next-day delivery.

Shipping costs can be calculated based on the weight, dimensions, destination, and shipping method.

Contact the shipping company for updates and check the tracking information for any notifications about delays.

Some shipping companies allow address changes, but it depends on the stage of shipment and company policies.

Shipping insurance can be purchased through the shipping company or a third-party provider to protect against loss or damage.

Prohibited items vary by shipping company but often include hazardous materials, firearms, and perishable goods.

International shipping times vary but can range from a few days to several weeks depending on the destination and shipping method.

Required documents typically include a commercial invoice, packing list, and shipping label. Additional documents may be needed depending on the destination.

Use sturdy packaging materials, secure items with padding, and seal boxes with strong tape to ensure safe transport.

Contact the shipping company immediately to report the lost shipment and provide tracking information for assistance.